Privacy Policy
Your data, handled with care.
Silae processes the minimum personal data needed to create your account, sell credits and generate brand assets.
Last updated — 12 August 2026
Data we collect
Account data: first name, last name, email address and a hashed password. Order data: credit quantity, package name, currency, applied promo code and payment method. Content data: the briefs, prompts and brand assets you generate.
Technical data: IP address, browser type and basic event logs used for security and fraud prevention.
Why we process it
To perform our contract with you (account, credits, generation), to comply with tax and accounting law, and for the legitimate interest of keeping the platform secure and improving it.
Payments
Bank transfer orders are reconciled from bank statements; we never see or store card numbers. When card, PayPal and Stripe methods become available, payment data is handled by the payment provider under its own privacy terms.
Sharing
We share data only with processors that run the service: hosting, email delivery, AI generation infrastructure and accounting. We do not sell personal data and we do not share it for advertising.
Your brand assets
Assets you generate belong to you. We do not use your briefs or generated identities to train public models or promote Silae without written permission.
Retention
Account and generated assets are kept while your account is active. Invoices and order records are kept for the statutory accounting period. Deleted accounts are purged within 30 days, excluding records we must keep by law.
Your rights
Access, rectification, erasure, restriction, portability and objection. Write to [email protected] and we respond within 30 days. You may also complain to your local data protection authority.
Security
Encryption in transit, encrypted storage at rest, hashed passwords, least-privilege internal access and audit logging.
International transfers
Where data leaves the EEA or UK, transfers rely on Standard Contractual Clauses and equivalent safeguards.
Children
Silae is not intended for anyone under 16 years of age.
Changes and contact
Material changes are announced by email before they take effect. Questions: [email protected].